Shipping policy

We process & dispatch catalog orders with 24 hours of receiving cleared payment. 
We offer a domestic and international services at all price points. 

Our shipping partners are Couriers Please for metropolitan deliveries/express deliveries & Aramex/Australia Post for regional & Post Office Box requirements. 

Our facility is located in Melbourne, please allow the following timeframe for deliveries:

Melbourne > Melbourne: 1 day
Melbourne > Regional Victoria: 2 days
Melbourne > Tasmania: 2 days
Melbourne > Canberra: 2 days
Melbourne > South Australia: 2 days
Melbourne > New South Wales: 3 days
Melbourne > Queensland: 3 days
Melbourne > Western Australia, Northern Territory: 5 days
Melbourne > New Zealand: 5 days

The above timeframes are subject to change in times of high volumes or force majeure event.

Tracking information for your order can be found by logging into your account and viewing your shipment process or via the notification emailed to you regarding shipment processing. 
Tracking your shipment can be done via the Sendle website or by clicking the icon below. 

If you are unable to track your order or have any queries or problems, please email Info@codepurple.org.au